Refund & Cancellation Policy

Last updated: July 14, 2026

Who you're buying from

Paddle (paddle.com) is the merchant of record for every purchase on Dibs on Dirt. Charges on your card or bank statement show up under Paddle's name rather than ours.

Paddle processes all refunds on our behalf.

Single Watch Pass ($4.99, one time)

A Single Watch Pass covers one watch with the full Premium treatment, running 30 days from purchase.

Here's the guarantee: if your watch never sends an alert, the pass renews itself free in 30-day increments. You don't pay again, and it keeps watching until the first alert fires.

Refunds: within 14 days of purchase, if your pass hasn't sent its first alert yet, email us for a full refund. Once it sends that first alert, it's done its job. It's not refundable after that.

If you upgrade to Premium, your $4.99 is credited toward the first Premium payment and the pass is retired. If you later cancel Premium, the pass does not come back.

Premium subscriptions

Cancel anytime. Your access runs through the end of the period you've already paid for.

We don't refund partial periods (unused days on a month or year you've already started).

How to cancel

There's no cancel button in the app yet. Use the cancel link included in any Paddle receipt or subscription email, or email [email protected] and we'll cancel it for you.

Founder rate

The founder rate ($4.99/mo, locked for life) holds for as long as your subscription runs unbroken. Cancel, and the founder rate ends with it.

Resubscribe later and you'll pay the then-current price. There's no path back into the founder rate once it's gone.

Your statutory rights

If you're in the EU, EEA, UK, or another region with a statutory right of withdrawal, those rights apply regardless of anything above. Paddle, as merchant of record, administers them.

How to request a refund

Email [email protected] from, or naming, the address you purchased with. We reply within 2 business days.

You can also request a refund directly through Paddle at paddle.net.

Contact

Questions? Email us at [email protected].